Privacy Policy

Template — requires review by a qualified legal professional before launch. Privacy obligations depend on where you and your customers are located (for example CCPA/CPRA and other US state privacy laws, and COPPA if children use the site). Do not rely on this text without review.

What we collect

• Account and order information: name, email address, shipping address and phone number (if provided for delivery).
• Payment information: handled entirely by our payment provider (Stripe). We never see or store your full card details.
• Download activity for printable resources, to provide the service and prevent misuse. IP addresses are stored only in pseudonymized (hashed) form.
• Support messages you send us.

We do not ask for, and you should not send us, diagnoses or other health information about you or your child.

How we use it

To process and ship orders, provide support, prevent fraud and, if you opt in, to send occasional emails. We share shipping details only with the carriers that deliver your order.

Cookies

We use essential cookies for sign-in, your cart and security. We do not use advertising cookies.

Your rights

You can access, correct or delete your account data. Contact us at the support address on our Contact page.

Retention

Order records are kept as required for tax and accounting purposes.